Here's How The Fun Begins!

Take Our Awesome Style Quiz

It's Fun. It's Easy. It's all about YOU! Why Wouldn't You Want To Take It?!

Delivering Happiness in a Pink Package

Every month you'll receive your personalized outfit. Open it up. See your surprises!

Keep What You Love

No checkout needed! Keep the items that you Love. Send the rest back.

Here are Samples of Your Future Outfits!

What Are Smart Shoppers Saying About Nadine West?

How Much Does This Cost?

Joining? Free, of course.

No commitment. No monthly fees. No tricky fine-print. Try-on awesome stuff just like you're shopping!

And Shipping? Also Free!

We ship to you for free and every package includes free return shipping! Absolutely no charges at this point!

Average Item Cost of Only $25!

Keep anything! After 10 days, if you keep something, we'll automatically charge so you don't have to checkout!

Got Questions?

What is Nadine West?

We are a super fun and fashionable service providing customers with personalized stylish items, free of charge!
We send you a pink package of fashion, you try the items on in the comfort of your home, and see how easily they fit into your existing wardrobe! Return what you didn't love by the specified date on your packing slip. Use the same shiny pink envelope, return postage label and the sticky tape included. It's really THAT easy!
No fees, no hidden costs. You pay only for the items you loved and kept.
We make it simple!

How many items will I receive in my outfit?!

Each Pink Package will include 2-4 items. Typical combos include a shirt or scarf and a couple pieces of jewelry and other fabulous accessories!

And I get free shipping, does that include returns as well?

Yes, absolutely. Free shipping means if we don't send you items you love, WE lose money; therefore, you know we'll be trying extra hard for you :)

What are the prices on the items?

The average of each individual piece is around $20. Some venture as low as $10 and others as high as $35.

Can I try the items by wearing them out before deciding?

We occasionally get mistaken for a rental service. We are a store that comes to you! Nadine West items are for sale and we expect that you don't wear any items that you don't intend to buy. You are of course encouraged to try them on in the comfort of your home, pair them with items in your existing wardrobe, and see all the wonderful ways that they will be a great addition.

Do I tell you which items I'm keeping each month?

No need to tell us! Just keep them. Upon signup, you'll securely store your CC information. Anything not returned to us by the date on your packing slip will automatically be charged! It's easy :)

How do I return unwanted items?

You will use the same package we send; therefore, just put any unwanted items back inside and close it up.

How do I pay for items I keep?

You never pay upfront. You decide what you want to keep first, and we'll charge your card later.

What types of payment do you accept?

We accept all major credit cards.

Why do you guys care so much about my feedback each month?

Our number one priority is to make you happy!!! Sometimes our super style team just doesn't interpret your quiz answers correctly. Hearing about what you loved, what you hated, and what you really want to see in your packages is the most important feedback that we get. It helps us figure out more about what makes you awesome, and how to match our items to your unique needs!

How do I login to update my style answers, CC info, delivery adrs, etc?

Easy Peasy! Just go here to access your profile https://www.nadinewest.com/login. If you forgot your password, no problemo! You can reset it by following that link.

Can I skip months?

Definitely. Just contact your customer support.

What brands do you carry?

We carry a large variety of brands. Some you know. Others you won't.

Can you send more clothing?

Unfortunately, not at the moment. We have to stick to the postal service's weight restrictions, which limits packages to one top.
However, if you really want this, email us at MyOutfits@NadineWest.com and we may roll out this service later.
We are here to keep you happy, so let us know how we can do better.

Is the service open to non-U.S. residents.

At the moment, US-only. :)

There is a "Pending Charge" on my Credit Card. This is a free service, right?

As a new customer, you might see a small pending charge (usually less than $5), it will NOT apply to your account and will vanish within the day. This is a one-time temporary transaction we automatically reverse to verify your card.

I didn't get a top this month, why not?

We try our best to always include either a shirt or a scarf with each package! But there are times when we won't be able to do that. A couple examples:
1. XL and Mediums are in high demand and they fly off our shelves! Supply and demand for these sizes do not do us any favors. We are constantly on the lookout for additional supply avenues to fix this hiccup!
2. Occasionally the items we do have in stock just won't work to match your style quiz answers. If you were very limited in the styles and options you told us to send, then we stick to it! We don't want to send things you won't love. You can always update your style info to broaden the available items to be included.

It's been over 30 days since I received a shipment. What does this mean?

This could be because of several reasons. First off, we're growing like crazy, thanks to you guys, so sometimes we might be a few days behind. Usually, you will receive an outfit every 30 days. At times, it might also be that the mail is late.
Please feel free to email us at MyOutfits@NadineWest.com if you have any questions or suggestions. We love hearing for you guys.

My packaging is damaged. What do I do? :(

We know our hot pink packages BEGS for love and attention, and suspect the post office occasionally hugs them little TOO tight. (We can't blame them!) If you receive a broken piece, just let us know and we'll take care of it.

Can I cancel my Nadine West subscription anytime?

Yup, at no cost to you. Just email customer support.

What if I don't keep anything you send?

Well then we did a bad job of matching your style! Bummer! If you get a package that is a complete miss, we encourage you to update your style profile and to add lots of notes with your return paperwork. The more info you provide us, the better we can figure out what you will love.
We may also give you the chance to try our "My Choice" option which helps us learn what you love by letting you pick two items to be sent with your next package! This way you are guaranteed to receive items you love.
And yes, eventually we will have to admit defeat and accept that we aren't a good fit for you. We hate to say goodbye to customers, but know we must. Our goal is always to keep the service FREE for all of our customers: free of monthly charges, free of shipping, and free in every way (except for the items you decide to keep of course!)

Ready To Get Started?

It's FREE to sign up! And there are NO monthly fees!